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‘High Quality Service’

‘High Quality Service’

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The service you provide to vulnerable customers has been recognised of being of a high quality and you have every reason to be proud of what you do’ is the statement made by a representative of Wigan Council this week after completion of our most recent quality review.  STEPScic has been recognised as demonstrating ‘many positive practices’ across the service.  The council’s review has also coincided with our parental questionnaire which has again highlighted our many strengths with parents commenting ‘The staff are very concerned about the welfare of their attendees and are always very willing and keen to help/support them’, ‘an excellent service that we all find invaluable’ and ‘great service for my son, he’s gained such a lot since attending’.  The review process has also been a welcome opportunity for a number of our Attendees to express their wishes of attending STEPScic for additional days, this is again due to the high quality of service and choice that we provide and the conscious improvements that we have made over the last 18 months.   It’s been fantastic to receive such endorsements from Wigan Council, Parents/Carers and especially our Attendees as we ensure that we continue to be a leading provider to adults with learning disabilities.

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